BPO/ Call Centre Industry Job Vacancy : Call Center Customer Executives (40 Positions)


Call Center Jobs in Kenya

Call center customer agents/ Executives.


Our client, in the BPO/ Call Centre Industry, is looking for call center customer agents/ Executives. 40 positions


Key Duties and Responsibilities



  • Resolve customer complaints via phone, email, mail, or social media.

  • Use telephones to reach out to customers and verify account information.

  • Greet customers warmly and ascertain problem or reason for calling.

  • Work with customer service manager to ensure proper customer service is being delivered.

  • Provide information about the company to any potential client calling with enquiry.

  • Receive customer complaints and relay them to the right persons for resolution.

  • Ensure resolutions of complains within the promised time frames by the Implementation & Support dept.

  • Keep the customers updated on the status of resolutions to various complains.


Qualifications



  • Diploma in Customer care, Business Admin, PR

  • At least 2 years of experience in a busy institution

  • Good communication skills

  • Attention to details.

  • Excellent communications skills both verbal & written.

  • Fluent in English & Swahili.

  • Positive attitude very critical

  • Techno savvy

  • Versatile


The post BPO/ Call Centre Industry Job Vacancy : Call Center Customer Executives (40 Positions) appeared first on Jobs in Kenya.


Civil Engineer Job in Mogadishu, Somalia

Our client engaged in Civil and General Construction with operations in Kenya, Somalia and Djibouti is seeking qualified Kenyan Citizens to fill the position of Civil Engineer, to be based in Somalia – Mogadishu.



Key Tasks


  • Design and interpretation of construction drawings and building plans.

  • Supervision of work performance of craftspeople in their various skills.

  • Planning and costing of scheduled works.

  • Monitoring and evaluation of external contractors on site.

  • Responsible for timely action, response, correspondence, to all matters associated with the requirements of the project.

  • Responsible to enforce the Quality Control Plan, and implement the quality requirements of the project overruling the cost and time constraints, if necessary, to accomplish the excellence in quality.

  • Monitor the progress, quality and cost control of the project.

  • Planning and implementation of construction program to achieve timely completion of the project, employment and assignment of adequate resources like: manpower, equipment, materials, subcontractors etc.

  • Weekly Executive report to management.

  • Preparing monthly material usage report.


Requirements


  • Civil Engineering Diploma /degree or equivalent through experience.

  • Competency in AutoCAD and Microsoft Project.

  • Strong work ethic, professionalism and productivity driven mind set.

  • PMI certification would be a benefit.

  • 5-10 years relevant working experience.

  • Ready to work in hardship areas and be based in Mogadishu


The post Civil Engineer Job in Mogadishu, Somalia appeared first on Jobs in Kenya.


ICT Company Administrative Interns Jobs in Thika Kenya

Vacancy: Administrative Interns (6 – 12 months) to join our company Tradestar Ltd. Who we are: Traderstar Ltd is an ICT company offering hardware and software solutions. We are based in Thika with over 20 employees.



Our customers are both end-users and dealers / brokers. Our end-users are mostly in schools and universities and professionals who use our systems for Animation, Video broadcasting, Cad-Cam, Desktop publishing and normal business usage.
Products we offer: Our products consist of high end refurbished ICT products like servers, workstations, desktop, laptops from HP, IBM and Dell

Responsibilities and Duties


Joining as a Sales intern you will be responsible for growing our customer base in Kenya.



  • Collection of data for our various websites

  • Make contact with various self-help groups and make reports about the groups

  • Making follow up with self-help groups

  • Establishment of contacts with various businesses around areas marked

  • Delivering content for our websites and brochures in order to advertise our products

  • Cold calling for setting up new business and to expand our customer base

  • Visiting and mapping various businesses for our website goto.co.ke

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Contributes to team effort by accomplishing related results as needed.


Skills / Qualifications:


  • Education: Ongoing BA/BS in Business Administration

  • Proficient in ICT

  • Excellent in Swahili and English language, both oral and written

  • Self-confident and a good communicator

  • Both able to work in a team and have strong leadership talents


Send application in PDF format

The post ICT Company Administrative Interns Jobs in Thika Kenya appeared first on Jobs in Kenya.


Civil Engineer Job in Mogadishu, Somalia


Our client engaged in Civil and General Construction with operations in Kenya, Somalia and Djibouti is seeking qualified Kenyan Citizens to fill the position of Civil Engineer, to be based in Somalia – Mogadishu.



Key Tasks


  • Design and interpretation of construction drawings and building plans.

  • Supervision of work performance of craftspeople in their various skills.

  • Planning and costing of scheduled works.

  • Monitoring and evaluation of external contractors on site.

  • Responsible for timely action, response, correspondence, to all matters associated with the requirements of the project.

  • Responsible to enforce the Quality Control Plan, and implement the quality requirements of the project overruling the cost and time constraints, if necessary, to accomplish the excellence in quality.

  • Monitor the progress, quality and cost control of the project.

  • Planning and implementation of construction program to achieve timely completion of the project, employment and assignment of adequate resources like: manpower, equipment, materials, subcontractors etc.



CLICK HERE FOR MORE DETAILS >>>


ICT Company Administrative Interns Jobs in Thika Kenya


Vacancy: Administrative Interns (6 - 12 months) to join our company Tradestar Ltd.



Who we are: Traderstar Ltd is an ICT company offering hardware and software solutions. We are based in Thika with over 20 employees.



Our customers are both end-users and dealers / brokers. Our end-users are mostly in schools and universities and professionals who use our systems for Animation, Video broadcasting, Cad-Cam, Desktop publishing and normal business usage.



Products we offer: Our products consist of high end refurbished ICT products like servers, workstations, desktop, laptops from HP, IBM and Dell




CLICK HERE FOR MORE DETAILS >>>


Sales Executives (Hygiene / Pest Control Services) Jobs in Mombasa Kenya

Our client in Hygiene and pest control business requires Sales Executives for Mombasa Job Description

Get Business from hotels hospitals and other institutions


Doing research and analysis


Doing actual sales and marketing


Attracting and closing sales


Negotiating with client on a given business


Performance Standards




  • Will be based on closed sales

  • Attraction of new potential business leads

  • KPIs



Requirements



  • Diploma in sales and marketing.

  • Not less than 3years experience in sales and Marketing

  • Clear written and oral communication

  • Integrity and a positive attitude

  • Outgoing and persistent person with good networks

  • Mature

  • honest

  • team player

  • Able to withstand pressure


Salary is Ksh 30,000

The post Sales Executives (Hygiene / Pest Control Services) Jobs in Mombasa Kenya appeared first on Jobs in Kenya.


SME Banking Officers Jobs in Mombasa, Mtwapa and Malindi Kenya

SME Banking Officers


Location: Mombasa, Mtwapa & Malindi Main Purpose of the Job:




To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities;

To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayments;

To proactively and continuously deliver service excellence. Production / Sales


  • To manage own sales production performance and implementing corrective actions to achieve target objectives;

  • Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).

  • Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management;

  • Effectively achieving set sales targets by actively and proactively identifying of opportunities;

  • Attend the daily planning and review meetings.


Key Performance Areas are;


  • Marketing of loans

  • Loan appraisals

  • Collections

  • Portfolio management

  • Administration of loans

  • Customer relationship management

  • Maintaining an excellent corporate image


Qualifications


  • Bachelor’s Degree/ Diploma in a in business related field

  • 3 years SME banking Experience

  • Coast region candidates preferred


The post SME Banking Officers Jobs in Mombasa, Mtwapa and Malindi Kenya appeared first on Jobs in Kenya.


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